NET 364 LAB 3

3) Enter the username ‘maint,’ and password ‘password.’

4) You are now in maintenance mode and can manually set certain features back to defaults.

5) Click on the PBX tab and select PBX Settings.
 

6) On the left side list, under Basic, select Extensions.

7) Now, if extensions have been created, they should appear on the right side, (ie: Jane Doe, John Smith, etc).

8) Once clicked on, their details should appear. Select Delete Extension #### which is at the top of the page.
 

9) Repeat step 8 for all extensions.

10) System recordings will need to be deleted. Select System Recordings on the left side list, (at the bottom). Delete all but the highlighted recordings in the picture below, (similar to deleting extensions).
    

11) After all extensions have been deleted and all settings have been changed, click Apply Configuration Settings at the top.
  

12) X-Lite 4 soft phones will not need to be reset to defaults since they are installed in a Deep Freeze environment and automatically get reset when computers are restarted.

13) To reset the hard phones, simply select the menu button, config, and find factory reset.

14) The TrixBox server, soft phones, and hard phones should now be set to nearest defaults.

YOU SHOULD NOT have to complete these last steps. In the case were somebody does something that they should not have done or if some natural disaster strikes then these step will be necessary.

1) If there is a power failure or the router is unplugged, log into the router via console and use the command:  copy startup-config running-config

2) The trixbox server is the means through which all of the phones can communicate and store their information. The trixbox version is 2.8.0.3 and is installed on the Dell Power Edge 1750 server. If, for some reason, the trixbox server becomes unusable or corrupted it will then need to be reinstalled. The Trixbox CD is provided and the steps to restore the system are as follows.

1. Make sure that the server is set up to boot from disk.

2. Set the burned disk inside the CD-ROM drive and reboot the server.

3. You should see the following screen. Press enter when you are ready and remember that it will format the whole drive.

4. Next, you should choose your keyboard type which should be ‘us’

5. Next, select your appropriate time zone which should be central time.

6. Next, set the root password.

7. Now the installation process will start. When the installation is complete the computer should restart. Please note that you will have to take out the disk when the computer restart or else it will take you back to the beginning of the installation process.

8. After you log in with the password that you created, you need to then enable the interfaces. First you need to run the #system-config-network command and add the following information on both interfaces.

9. Now everything should be back to its original defaults.

Lab3_Part_3_Configuring_Voice_mail x

Lab: Enabling Voice Mail

To enable voice mail got to the “Add an Extension” Trixbox Screen. If needed, please review lab: Configuring Extensions. The steps are:

· Open Mozilla Firefox Browser

· Enter Trixbox IP Address 192.168.1.3

· Enter admin mode

· Choose PBX

· Choose PBX Settings

· Under Basic click extensions

You should now be at the “Add an extension”.

On the right menu click on the extension you wish to add a voice mail. In this example we will edit Jane Doe.

You can see there is not an edit button. On this screen, you simply change the settings you want to change and click on “Submit” at the bottom of the screen and your changes will be saved.

Scroll down to “Voicemail & Directory”.

Click Status to enable

Set the voice mail password. For simplicity, it is suggested to use the same password as the extension. In an active environment this would be a random choice.

Scroll down to the bottom and click “submit”.

Scroll back to the top and click “Apply Configuration Changes”.

Note: Makes sure that both the “submit” button and then the “apply configuration changes” button are clicked in order. Otherwise, the changes will not be applied.

You have enabled voice mail.

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Lab3_Part_4_Install_Codec x

Lab: Configuring Audio Codecs

X-Lite 4 offers a multitude of audio codecs for voice communication. Depending on the operating system, you will have to choose which one will function correctly. There are a few to choose from, which this lab will cover.

1. Launch the program X-Lite 4, (usually under ‘Start > Programs > CounterPath X-Lite 4’)

2. Once X-Lite 4 has loaded, click the ‘Softphone’ button on the top left, a drop down should appear.

3. Select Preferences > Audio Codecs.

4. A multitude of available audio codecs appear. Some of these work best on Mac operating systems, some work with Unix, and some work with Windows.

5. Remove all codec entries from the right box.

6. Select L16 PCM Wideband from the left box and move it to the right box.

7. Once audio codecs have been chosen, click ‘Ok’ and make a call to another station. You should be able to hear and speak clearly, as well as the person on the receiving line.

8. If communication does not work, remove L16 PCM Wideband and add BroadVoice-32.

9. If communication still does not work, remove BroadVoice-32 from the right box, and try G711 aLaw and G711 uLaw.

10. Each audio codec will have a preset bitrate and fidelity setting.

11. “Best Quality (PESQ)” setting can be left alone; this all depends on the bandwidth available on the network. There is plenty of bandwidth available since there are only a few hard phones and soft phones being used.

12. Once an appropriate audio codec has been chosen, voice communication should function completely, (you can hear and speak clearly with whoever is on the line).

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Lab3_Part_1_defaults x

LAB: Accessing TrixBox Server & Resetting to Defaults

1) Access the TrixBox server via IP address 192.168.1.3/24 with 192.168.2.100 as the gateway.
Note: Internet Explorer encounters problems connecting to the TrixBox server, Mozilla Firefox should be used. IP address may need to be configured manually in the Network Connections settings of Windows to allow proper connectivity.

2) The TrixBox User GUI should appear. At the top right
User mode – switch should appear. Click
switch.

3) Enter the username ‘maint,’ and password ‘password.’

4) You are now in
maintenance mode and can manually set certain features back to defaults.

5) Click on the
PBX tab and select
PBX Settings.

6) On the left side list, under
Basic, select
Extensions.

7) Now, if extensions have been created, they should appear on the right side, (ie: Jane Doe, John Smith, etc).

8) Once clicked on, their details should appear. Select
Delete Extension #### which is at the top of the page.

9) Repeat step 8 for all extensions.

10) System recordings will need to be deleted. Select System Recordings on the left side list, (at the bottom). Delete all but the highlighted recordings in the picture below, (similar to deleting extensions).

11) After all extensions have been deleted and all settings have been changed, click
Apply Configuration Settings at the top.

12) X-Lite 4 soft phones will not need to be reset to defaults since they are installed in a Deep Freeze environment and automatically get reset when computers are restarted.

13) To reset the hard phones, simply select the
menu button,
config, and find
factory reset.

14) The TrixBox server, soft phones, and hard phones should now be set to nearest defaults.

YOU SHOULD NOT have to complete these last steps. In the case were somebody does something that they should not have done or if some natural disaster strikes then these step will be necessary.

1) If there is a power failure or the router is unplugged, log into the router via console and use the command:
copy startup-config running-config

2) The trixbox server is the means through which all of the phones can communicate and store their information. The trixbox version is 2.8.0.3 and is installed on the Dell Power Edge 1750 server. If, for some reason, the trixbox server becomes unusable or corrupted it will then need to be reinstalled. The Trixbox CD is provided and the steps to restore the system are as follows.

1. Make sure that the server is set up to boot from disk.

2. Set the burned disk inside the CD-ROM drive and reboot the server.

3. You should see the following screen. Press enter when you are ready and remember that it will format the whole drive.

4. Next, you should choose your keyboard type which should be ‘us’

5. Next, select your appropriate time zone which should be central time.

6. Next, set the root password.

7. Now the installation process will start. When the installation is complete the computer should restart. Please note that you will have to take out the disk when the computer restart or else it will take you back to the beginning of the installation process.

8. After you log in with the password that you created, you need to then enable the interfaces. First you need to run the #system-config-network command and add the following information on both interfaces.

9. Now everything should be back to its original defaults.

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Lab3_Part_2_Download_and_Install_X-lite x

Instructions: Downloading X-Lite 4.0

X-lite should be already installed on the computers in the Net Com Lab. However, in the event that X-Lite has expired or deleted from a host in the Net Com lab, follow the following instruction to temporarily install X-lite on the particular host.

Any temporarily installed files will be deleted at midnight the day the installation is made.

1. Open your Web browser and enter the URL
www.counterpath.com/x-lite.html

2. Click on “Download Now” under the X-Lite Logo

3. You will be downloading the free X-Lite 4 version. Scroll down to the choices of three downloads. Click on the first download icon under the X-Lite 4 heading.

4. Scroll down and choose which download you want.

Download X-lite 4 for Windows or

Download X-Lite 4 for Mac click on your choice.

5. Click on the “here” of “To begin download, please click here”.

6. When the File Download dialog box appears, click Save and follow the instructions to Save this file in a location such as your Desktop or a folder designated by your instructor. When the file finishes downloading click Run and follow the default installation procedures.

7. You now have installed X-Lite by CounterPath.

When launching X- Lite and Double clicking the desktop icon, only the X-lite icon appears in the task menu. This indicates that it is active. To make a call or configure your settings, you must click on this icon first.

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