Employee Satisfaction Survey Results Evaluation

The organization that you are a director of leadership and learning for has been conducting engagement surveys among its employees every two years to gain a deeper understanding of employees’ views on areas such as customer service, the organization’s overall strategy, job satisfaction, rewards and recognition, and training and development. The most recent survey was conducted this year, and the organization wants to carry out another survey in two years.

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Your task is to evaluate the employee survey results using a

GROW Model Template

and identify several survey questions that will target leadership skill and behavior improvement for the next two years. You will also represent the trends you’ve identified with bar or line graphs. For this assignment, you will complete the first five sections of the GROW model template:

  • Identified Trends
  • Employee Survey Results Data
  • Focus Areas
  • Reality—Current State
  • Desired Future State—Where Would You Like to Be?

Specifically, you must address the following rubric criteria:

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  1. In the Identified Trends section, identify any noticeable trends in the Employee Satisfaction Survey Results data and address the following in your response.

    Are there certain focus areas that have seen significant changes compared to others?
    How might one focus area impact another?

  2. In the Employee Survey Results Data section, create bar or line graphs from the employee survey results data that best represent the trends you’ve identified above.
  3. In the Focus Areas section, identify three focus areas to improve the organization based on your evaluation, and provide rationale.
  4. In the Reality—Current State section, explain the current state for each focus area you’ve identified above according to the employee survey results. Consider the following in your response:

    The potential impact on survey results over time, the “why.”

  5. In the Desired Future State—Where Would You Like to Be? section, create a goal to address each focus area you’ve identified within the next two years, and describe the impact to the entire organization. Consider the following in your response:

    The desired result should be 10% improvement for the next survey.

What to Submit

Submit the GROW Model Template as a Word document. Insert your bar or line graphs in the appropriate section. Please note that you should fill in all but the last three sections of the template for this assignment. You will complete the last three sections in Module Five. If references are included, they must be cited in APA format. Consult the

Shapiro Library APA Style Guide

for more information on citations.

Overview

In this module, you learned that you can’t be a leader without followers. Leadership, then, is a very personal process, and yet it is anything but a solitary process. Leading is ultimately about people. In this course, the journal will be used for reflection. This is a private conversation between you and your instructor, and you are encouraged to deeply explore the concepts presented.

Module 5- (Separate work page )

Prompt

Completing this assignment will give you some insight into how you can best motivate others to follow your vision as a leader.

Now, answer these questions from your perspective as a leader, considering the recommendations you have provided in the GROW model:

  • Personal Reflection: Why would others follow you as their leader? Explain.
  • Impact: How would you motivate them to pursue the vision you outline, not because you order them to do so, but because they want to do so enthusiastically on their own?
  • Feedback: Ask someone you trust and who can be objective, “What is my greatest asset as a leader?” In your journal, record the response and whether you agree or disagree and why.

What to Submit

Submit a Word document using double spacing, 12-point Times New Roman font, and one-inch margins. This assignment should be 1 to 2 pages in length and include references cited in APA format. Consult the Shapiro Library APA Style Guide for more information on citations.

MBA 530 GROW Model Template

Replace the bracketed text with the relevant information.

Name: [Insert text.]

Date: [Insert text.]

Identified Trends

1. [Insert text.]

2. [Insert text.]

3. [Insert text.]

Employee Survey Results Data

[Insert bar or line graphs that visually represent trends identified above.]

Focus Areas

1. [Insert text.]
2. [Insert text.]
3. [Insert text.]

Reality—Current State

1. [Insert text.]
2. [Insert text.]
3. [Insert text.]

Desired Future State—Where Would You Like to Be?

1. [Insert text.]
2. [Insert text.]
3. [Insert text.]

Identified Gaps—Obstacles

1. [Insert text.]
2. [Insert text.]
3. [Insert text.]

Goal Revision

1. [Insert text.]
2. [Insert text.]
3. [Insert text.]

A Way Forward—Action

1. [Insert text.]
2. [Insert text.]
3. [Insert text.]

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