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Create a portfolio that will report the “culminating experience” of the internship process. See the attached documents.
I. Introduction to the Company
A. Brief History of Company
James A Leach Aquatic & Recreation Center is in Raeford, NC. The building is a two-
story, 53,000 square feet. The interior space features a Natatorium and Gymnasium, 6
multi-purpose rooms, (two of which are adjacent to the swimming pools for use as party
rooms), a concession stand, locker rooms, and offices for the Hoke County Parks and
Recreation Department. The Natatorium space houses a 7-lane, a 75-yard-long
competition swimming pool, and a separate recreation pool featuring a zero-entry ramp,
spray features, and two exercise swimming lanes. The most exciting piece is the water
slide that juts out of the facility and back into the pool area. A second-floor accessible
spectator seating area provides individual seats for 200.
The Gymnasium contains a single, high-school regulation basketball court and two
smaller cross-courts. The floor space can be converted for other sports such as volleyball
and gymnastics. Telescoping bleachers provide seating space for 650 spectators. Above
the gym floor is a 9’-0” wide walking/jogging track.
B. Company’s Mission and Vision Statements
To promote quality recreation opportunities for all citizens of the greater Hoke County
area by providing indoor and outdoor facilities and activities and to be a resource for
those who seek to improve their quality of life through recreation.
The vision for the Recreation Department is to be the natural leader in promoting
community health and well-being through fun, progressive and memorable parks and
recreation experiences and activities for everyone by: Providing safe, well-designed and
maintained facilities Providing broad-based programs and services Maximizing
community resources.
C. Company product and Service
Hoke County Parks and Recreation services are designed for school age kids and to
support adult leagues. Hoke County Parks and Recreation Center provides a variety of
athletics and programs for children including Baseball, Softball, Soccer, Football, and
Summer Camp. We also hold various events for the community, such as the Autism
Walk, Color Run, and Breakfast with Santa. In addition, Parks and Recreation offers
community buildings and park rentals for special family or business services include, but
are not limited to, the following:
• James A. Leach Aquatic & Recreation center is state of the art with regulation
fields such as football, basketball, and baseball.
• James A. Leach Aquatic & Recreation center also has a qualified sports director,
field supervisors and event coordinator.
• Arranges programs that will involve the adolescent’s family and their support
network.
II. Pre-Internship Expectations
A. Job Duties/Task
• Planning and Organizing activity program under the supervision of a
supervisor/director.
• Setting up activity equipment such as tables, chairs and instruments and keeping
up with inventory at concussion stands.
• Maintaining Cleaning recreation equipment and facility.
• Assisting participants during activities.
• Performing administrative tasks such as answering telephone calls and filling- out
paperwork and filing it.
• Attending weekly meetings with supervisor/director.
• Ensuring participants’ safety.
B. Personal Expectation
My personal expectation to be able to stay in compliance with my job description with
following protocols in the workspace, policies standards and regulations as well being
able to adapt and adjust to change and communicating with different personality and
become a leader and a trustworthy intern.
C. Goals
1. One of my personal goals is to learn everyone’s name that I will be working
with in the first three days of being on the job.
2. Complete all duties/task in a timely manner to be turned in to my
supervisor.
3. Showcase my skills/knowledge while here as an intern.
Professional Goals
1. One day to be able to help organize and caring out recreational events, youth
sports.
2. To be able to motivate and encourage all student athletes to do their best at
practices and during games.
3. All to be able to help with stats referee youth games and be responsible for all
fields and equipment.
Time Log and Journal Template
Start Date:
Site: Hoke County Parks an Recreation 1/13/2025
DATE JOURNAL ENTRY HOURS
Week 1
1/13/2025
Today I met with supervisor to review job description and
expectation of the job. I was informed that I’ll be getting
new duties every week do to the amount of thing that they
offer. I also was giving my new email address and office to
start my day. To I shadow my supervisor for a large part of
the day getting to learn the facility the different training I
will be attending why I’m here.
8
1/14/2025
Today I was inroducted to other parks and rec staff
informing team of my new duties and responsiblities as an
intern. Informing everyone how excited I was to be apart of
the team and I was ready to get to working with them.
Today I sign up for to trainings First Aid and CPR infant
child an adult. And concussion. Also Directed phone call
from the front desk. copy papers.
8
1/15/2025
Reported to work for staff meeting that was pushed back
due to the increment weather. My supervisor gave me
assignment to contact all family that participating in
basketball this year to inform them of all cancellation of
practices and re scheduling practice. contact all coaches as
well. assist front desk staff with all incoming phone call and
making copies that was needed.
8
1/16/2025
Today responsed to all emails and answeered all incoming
phone call met with the supervisor about some things that I
was unsure about concerning the basketball program.
Supervisor inform me that I would be supervisoring all one
of the basketball leagues during my internship. I reviewed
all document that my supervisor gave me and all practice
schedule for the week. Filed all papers that was needed sent
out emails ran errands for the day .
8
1/17/2025
Today reported to the facility answered all phone calls sent
out emails and directed indivduals that visit center to the
correct place. Meet local law enforce that will be working
along with during basketball to make sure everyone safe
while there child particpating in sports. Met with supervisor
to get document about the date of the upcoming training
CPR and Frist Aid. Also talk got my first weekly report . I
inform supervisor that my first week was a great week
learned alot of thing met alot of new people and I’m thank
to have the chance to be aprt of the team . Report from
supervisor was a success he inform that all duties was
completed in timly manner question was asked when I didnt
know something and communication was great and I
reported to work on time each and everyday. A+
8
Time Log and Journal Template
Start Date:
Site: Hoke County Parks an Recreation 1/13/2025
DATE JOURNAL ENTRY HOURS
1/18/2025
Reported to the gym were I was schedule to work this
weekend . Made sure concession stand had everything that
was needed for today made sure that everyone remind in the
gym during the game and was not walking around in the
hallway. Supporting staff and running errands for them
throughout the day. After all games were complete for the
day myself and the staff walked around the facility to make
sure all trash can were empty and the floor were mopped .
Once that was completed I collected all timesheets for the
part time staff.
10
1/19/2025 n/a
Week 2
1/20/2025
Reported to work to meet with the team to talk about the
weekend informed team that weekend went well no
concerns to report turn in all sign timesheets. And give my
report of parent/fan conduct during the games. Went to
office email different vendors about uniforms. visit baseball
facility to make sure all facility remained clean grounds has
no trash left from weekend. Meet with supervisor to learn
to he will be out for two days and i will report to him by
phone the next few days.
8
1/21/2025
Reported to site this morning for a few hour to answer
phone and to check email. Attend off site First Aid and
CPR traing today. Returned to faciity to check voice-mail
and answered all emails .
8
1/22/2025
Met with all basketball coaches to discuss the handbook
and conduct behavior. This will be a three day training that
will be held for coaches .Created this week practice logs.
Sent out email to all coach for a successful week of
basketball practice and games. Review all the program that
we offer. Made phones call to the community advistisng the
different program that Parks an rec offer.
8
1/23/2025
Reported all information to my supervisor that the coaches
had as concerns. Shared the agenda with supervisor that I
created that would help the coaches better deal with parents
and loud fans. Also shared with supervisor a much needed
video for new coaches to watch. returned to office
responded to emails and directed all phone call to the
correct department.
8
1/24/2025
Met with supervisor to giving week 2 report . Week 2 was
great still learning a lot commicating with satff in other
department getting to see how other work and meeting new
people from the community. Inform supervisor of this
upcoming weekend schedule and check list and the location
that will be use for the game counting the number of staff
that will be needed for this weekend and making sure gym
looks the same way it look when the day ends.
8
Time Log and Journal Template
Start Date:
Site: Hoke County Parks an Recreation 1/13/2025
DATE JOURNAL ENTRY HOURS
1/25/2025
Reported to work site ready to get started had a talk with
the staff that will be working along side meinforming them
of schedule for today and there duties that they will be
assigned . Greeted all parnets and kids at front door as they
enter the gym. visted concession stand staff to make sure
they had all needed items for today. take notes on all games
of fan conduct. Checked PA system to make sure it was
working correctly. collected all timesheets and the end of
10
1/26/2025 n/a
Week 3
1/27/2025
Attend weekly staff meeting. was giving policy on
increment weather. Supervisor gave me my weekly duties
and I shared with him my adgenda for the week with the
filing system and the meeting with the coaches.answered all
phone call and emails. Visited baseball fields and parks to
make sure all trash cans were empty. I was asked to work
over for the James Leach Aquatic center because they were
short staff. worked at the front desk signing members in
and complete new applications.
12
1/28/2025
Met with all volunteer basketball coach’s about the season.
Review coach’s manuel went over the changes for the new
all star draft process and the expectations behavior from all
coach’s and players. Watched video designed by the NBA
and concussions followed up a short Quiz.
8
1/29/2025
Answered All phone calls and emails spoke with parents
and staff and gym condition. Filed all charts of kids to
participate in basketball this year.Order more basketball
and completed weekly practice log and schedule . Visited
all off site fields to make sure thing arfe clean and all trash
cans are empty.
8
1/30/2025
Due to the weather I attend meeting with my supervisor
today. Getting facility ready for practice tonight. Answered
all phone directing them to correct department and responed
to all emails.
8
1/31/2025
Attend county emergency management meeting because the
bad weather that coming though. Return to rec enter to
meet with supervisor to get on-call schedule and duties if
strom hits.met with supervisor to give my report of week 3.
Amazing week learn so much on all sides.
8
2/1/2025
Reported to gym Saturday morning greeted all parents and
kid when they enter gym. Spoke with all staff that was
working for the day of the duties and expectation . Overall
it was a great day no problem or concerns to report. made
sure everyone was safe while at the gym. Collected all
signed timesheet.
10
2/2/2025 n/a
Week 4
Time Log and Journal Template
Start Date:
Site: Hoke County Parks an Recreation 1/13/2025
DATE JOURNAL ENTRY HOURS
2/3/2025
Reported to main site to meet with supervisor before
weekly meeting recevied all new duties for the week.
Supervisor requested completion of all duties intimely
manner. Return to office to answer all email and return all
phones calls. Met with all department head to hear all the
upcoming plans for the week. Traveled out to different sites
to make sure all site were clean.
8
2/4/2025
Attend a training today to review all the new implemated
rules that will be in place during all star game play. Return
to office to start review charts of all cerrent plays making
sure all document are up to date and filed correctly.
8
2/5/2025
Reported to work early today to meet with other department
head to discuss the mid week schedule that consist of mid
week basketball games. Review all the important things that
need to take places. I inform the other supervisor to be
mindful that these are school age kids and that all student
has school the next day. All supervisor agree to start all
game on time and to clar gym asap for kids to go home and
get rest. return to office to send out email of all changes
that were discuss in this meeting read all email contact
different vendors abot this thats need next week .
8
2/6/2025
Travel to Greensboro for a all day confernce that covered a
lot of different things such as new training for coaches and
kids, How to handle upset parents. Met different people
from other county spoke to them about different events and
challenges they face and how they handle them.
8
2/7/2025
Met with with Supervisor to go over all assignment to was
issued out earlier in the week showed her the progress that
has been made in completing all task that were assigned.
Informed supervisor that full completetion will be early part
of next week. Visited school location to make sure they
were ready for all events. also contacted all sport vendor
doing a followup call for all needed equipment arrival date.
8
2/8/2025
Reported to gym Saturday mouring to open up greeted
today refs for the game. Greeted all kids and parents as
they enter gym. Assists worker with sweeping floor during
halftime and working in concession stand to give staff a
break do to a few staff leaving early. Made a phone call to
supervisor inform nim that today was great even though we
were short but the team worked together to finish the day.
After games were over help staff mopp floor and clen
benches of all trash. Collected all time sheets
10
2/9/2025 n/a
Week 5
Time Log and Journal Template
Start Date:
Site: Hoke County Parks an Recreation 1/13/2025
DATE JOURNAL ENTRY HOURS
2/10/2025
Reported to weekly meeting with the tea discuss this week
special event that will be held Friday for the senior adults
and I am over the event my supervisor shared his vision
with me with what he would like to see happen for the
senior citizens and for me and the rest of the team to come
up with a plan. Return to office to call parents of parent
that had concerns and question about some things. Directed
calls to the correct department. Assists the front desk
person with signing up new members.
8
2/11/2025
Started parting together the event with the rest of the team
for the seniors. Contact different vendors for items that
could be use . Email special guest that could attend this
event made note to share with supervisor soon the vision of
the event. Answer phone and responded to email a large
part of the day. Visit school today to make sure that
everything in place for the last week of mid week basketball
8
2/12/2025
Met with supervisor to share what team had part together
for thee upcoming event that taking place Friday supervisor
like what was put together. Return later that afternoon to
the gym to montoir activity that’s taking place the last night
at the basketball gym. game went great no problema or
concerns to report.
8
2/13/2025
Reported to work and join the team with setting up the gym
for the event. Travel to a near by place to get items and
décor for the event. Completed all calls to parents and
coaches that gym will not be used for practices the next few
days.. Made phone calls to all seniors to remind them of
their special event thats taking palce.
8
2/14/2025
Reported to work to make phone call letting parents know
about baseball registriation coming up. Met with with
supervisor to show him the display and the adgenda for the
event this afternoon form. Inform everyone that will be
working the event and the time of the event. showed up to
the evnt greeted everyone as they show up played game
gave out prizes and assisted with making plates to eat.
supervisor gave thumb up to a great night.
8
2/15/2025
Report for duties today to see the other department heads
were on site we all team up to work the basketball game
today the only duties I had to day was to greet everyone and
my sure the consussion stand was moving smoothly. Today
was a great ending to the week and a short day.
6
2/16/2025 n/a
Week 6
Time Log and Journal Template
Start Date:
Site: Hoke County Parks an Recreation 1/13/2025
DATE JOURNAL ENTRY HOURS
2/17/2025
Reported to work to meet with the team to talk about the
weekend informed team that weekend went well no
concerns to report turn in all sign timesheets. And give my
report of parent/fan conduct during the games. Went to
office email different vendors about uniforms. visit baseball
facility to make sure all facility remained clean grounds has
no trash left from weekend. Meet with supervisor to learn
to he will be out for two days and i will report to him by
phone the next few days.
8
2/18/2025
Reported to site this morning for a few hour to answer
phone and to check email. Attend off site event and traing
today. Returned to faciity to check voice-mail and answered
all emails . Reported to supervisor the information that was
shared in the meeting.
8
2/19/2025
Reported to work early today to meet with other department
head to discuss the mid week schedule that consist of mid
week basketball games. Review all the important things that
need to take places. I inform the other supervisor to be
mindful that these are school age kids and that all student
has school the next day. All supervisor agree to start all
game on time and to clar gym asap for kids to go home and
get rest. return to office to send out email of all changes
that were discuss in this meeting read all email contact
different vendors abot this thats need next week .
8
2/20/2025
Reported all information to my supervisor that the coaches
had as concerns. Shared the agenda with supervisor that I
created that would help the coaches better deal with parents
and loud fans. Also shared with supervisor a much needed
video for new coaches to watch. returned to office
responded to emails and directed all phone call to the
correct department.
8
2/21/2025
Meet with supervisor about the schedule for next week will
be spending lots of time off site in training that will allow
me to mwwt other interns from other countys.
8
2/22/2025 n/a
2/23/2025 n/a
Week 7
2/24/2025
Reported to work to pack items that will be need on the site
visit and training that will be taking place 4 out of 5 days
this week. Headed to training today.
6
2/25/2025
Atttended Training at NCCU . Team work and problem
solving techniques
8
2/26/2025
Attended off site traing at NCCU on leadership and
Decesion making.
8
2/27/2025
Attended Training at NCCU on effective problem solving
and communication skills. Worked with groups from
different area
8
Time Log and Journal Template
Start Date:
Site: Hoke County Parks an Recreation 1/13/2025
DATE JOURNAL ENTRY HOURS
2/28/2025
Attended training at NCCU re-capped the week gave
positive feed back on information that was giving .
Returned to facility talked with supervisor about traing
shared information and things that was learned .
8
3/1/2025 N/a
3/2/2025 N/a
Week 8
3/3/2025
3/4/2025
3/5/2025
3/6/2025
3/7/2025
3/8/2025
3/9/2025
Week 9
3/10/2025
3/11/2025
3/12/2025
3/13/2025
3/14/2025
3/15/2025
3/16/2025
Week 10
3/17/2025
3/18/2025
3/19/2025
3/20/2025
3/21/2025
3/22/2025
3/23/2025
Week 11
3/24/2025
3/25/2025
3/26/2025
3/27/2025
3/28/2025
3/29/2025
3/30/2025
Week 12
3/31/2025
4/1/2025
4/2/2025
4/3/2025
4/4/2025
4/5/2025
4/6/2025
Week 13
4/7/2025
Time Log and Journal Template
Start Date:
Site: Hoke County Parks an Recreation 1/13/2025
DATE JOURNAL ENTRY HOURS
4/8/2025
4/9/2025
4/10/2025
4/11/2025
4/12/2025
4/13/2025
Week 14
4/14/2025
4/15/2025
4/16/2025
4/17/2025
4/18/2025
4/19/2025
4/20/2025
Week 15
4/21/2025
8/18/2020
8/19/2020
8/20/2020
8/21/2020
Summary Total Hours 328
SMGT 699
Internship Portfolio Assignment Instructions
Overview
The following outline is intended to provide you with the guidelines for your internship portfolio. Although the focus of each student is primarily oriented to accomplishing the tasks and responsibilities assigned by each host organization, the following guidelines represent the writing and reporting requirements, to be submitted according to published deadlines in order to receive a final grade for the experience.
The specific due date will be provided in Canvas. Students are required to create a portfolio (word documents and/or excel spreadsheet). This submission will satisfy the “culminating experience” requirement by Liberty University in order to successfully complete graduate school.
Instructions
This portfolio will be due according to published deadlines and includes the following requirements for acceptance:
A. Length and Format: This report shall be as long or short as necessary to communicate the required information, Times or Times New Roman font size 12 pt. should be used. Feel free to include charts and supporting material that may be provided in an attached appendix.
B. Place and Date of Submission: ONLY an electronic copy of the final report should be submitted via Canvas. Submissions in other formats will not be accepted.
C. Optional Revisions of Final Report: A student has the option of submitting the Final Report to the professor no later than the end of Module 7. If an internship report is deemed unsatisfactory for any reason, it will be returned to the respective intern for revisions and modifications. Presentation and factualness of data, spelling, and grammar will be reviewed carefully and may result in required revisions. This report should be treated as a business report which will be evaluated and will be available for community review by faculty, staff, and students. If no revisions are necessary, the report will be accepted as final.
INTERNSHIP PORTFOLIO CONTENT GUIDELINES:
The internship portfolio should include the following sections and subsections:
I. THE ORGANIZATION:
A. Overview of Host Organization: Briefly describe the type of organization in which you worked and where/how it fits into the sport industry (e.g., local, regional, national, or international). Please include its primary constituencies and the primary nature of its operations (i.e., goods or services). Briefly describe the major purposes of the organization including its mission, goals, and strategic objectives. Please include any relevant promotional brochures and any other pertinent information that describes the work of the host organization. The data might include any strategic documents such as an annual report and/or strategic management plans.
B. Structure and Personnel of Host Organization: Briefly describe the organizational structure and its effectiveness with regard to management philosophies, leadership and management styles, and its relationships with its principle governance structures and alliances (e.g., league, governing body, federation, professional association, granting authority/agency, etc.). Please include an organizational chart. Also, please include as part of your analysis, how and who within your organization evaluates personnel. How are people hired, fired, and promoted? What are the ranges of salaries for full-time employees within this organization (if available)? What is some typical lifestyle issues that employees and managers in this organization face (e.g., travel, commute to work, stress, extended hours, difficult physical working environment, etc.).
C. Budget and Financial Aspects of Host Organization: Identify as specifically as possible, the tax status of your organization (profit v. non-profit) including its federal tax-filing category (i.e., a 501 (c) 3 or S corporation). Briefly describe the reasons why this organization has its specific tax designations including the benefits and liabilities of such designations. What are the major sources of annual revenue for your organization and what are its corresponding major categories of expenditures? What limits or restrictions might be levied on this organization with regard to revenue development including fundraising? Please provide approximate percentages of the sources and categories of revenues and expenditures per year. Briefly describe the current and future growth projections of this organization with respect to its size and profitability/revenue.
D. Legal Issues Faced by Host Organization: Please describe the primary types of legal issues faced by your host organization including who provides the legal services for this organization and what type of insurance is necessary to limit the risks involved in the primary activities of the organization. What are some examples of legal issues that this organization (specifically) and its segment of the industry has or is currently facing. Please describe your organization’s risk management plan including any specific procedures that are designed to mitigate these legal risks/issues.
E. Ethical and Social Justice Issues Facing Host Organization: Please describe the critical, ethical, and social justice issues faced by this organization including some examples of ethical issues that this organization (specifically) and its segment of the industry has or is currently facing. Please describe what policies and procedures are in places that are designed to mitigate these ethical concerns and how effective they have been. Who is responsible for affecting these policies? Ethical concerns might include issues of discrimination, sexual harassment, environmental hazards, cheating or disregarding professional standards, and alcohol/substance abuse.
F. Use of Communication/Information Technology by Host Organization: Please describe the primary modes of communication and information technology utilized by your sponsor organization. Include in your analysis the type and nature of use of the various technologies employed by this organization and its effectiveness in linking staff, key constituents, and significant stakeholders that the organization must communicate with. For example, what types of telecommunication devices are used by staff outside the office (e.g., cell phones, pagers, laptop computers with modems, palm pilots, etc.)? What are the primary types of computer hardware and software used by your host organization? Does your organization rely heavily on e-mail? Does your organization have a Web site and are they involved in e-commerce?
G. Marketing and Promotional Strategies of Host Organization: Please describe how (i.e., staffing and operations) and to what extent your host organization markets and promotes itself? What are the organization’s target markets/key constituencies? What specific strategies and resources does your host organization utilize in its marketing and promotions efforts? How sophisticated are its approaches to key audiences (i.e., customers, members, etc.)? In what ways were you involved in this outreach? What would you recommend to improve its marketing and promotions efforts?
II. YOUR INTERNSHIP EXPERIENCE:
Please detail your internship responsibilities being as specific as you can. Describe the most significant areas of knowledge and/or skills that you feel you acquired or expanded during your internship. What were the most positive features of your internship experience? Describe your relations with the staff at the host organization including other interns (if any). How would you characterize this organization’s human resource approach to its employees? What were the limitations of your internship experience? In what ways did you meet your learning objectives?
Would you recommend this organization to a future intern from Liberty University? Why or why not?
III. THE FUTURE: Please describe your career plans for future employment including a summary of the type of jobs and career outlook in your chosen industry segment. How do you feel your internship will/has assist you in obtaining employment in the sport or other industry? What suggestions to you have for future students seeking employment in a sport management position in the industry segment you are interested in? What strategies or ideas do you have for the future direction of the academic aspect of the sport management program at Liberty University (i.e., types of courses, style/type of instruction, practicums, etc.)? Finally, please email an updated resume to your professor to keep on file.
Note: Your assignment will be checked for originality via the Turnitin plagiarism tool.
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