Interpersonal Communication-Reaction Paper

Reaction paper.

 

Please think about conflict in your personal and professional life. I want you to compare and contrast how you manage conflict in these different arenas. Talk about successes, failures, roles you play, etc. Be sure to use specifics from the lecture and develop your thoughts.

 

2 Pages APA style

 

Due Saturday June 1

Interpersonal

& Small Group

Lecture #3

Conflict, Technology &

Family

Comm

Ch. 8, 9, 12

Conflict Management Skills

Any relationship of any depth has conflict

(read that line again so that you’ll
remember it!)

Myths about Conflict

• Conflict is a sign of a poor relationship

• Conflict can be avoided

• Conflict always occurs because of
misunderstandings

• Conflict can always be resolved

We have conflict because the relationship is
important to us!

Conflict Management Styles

• Avoidance

• Accommodation

• Competition

• Compromise

• Collaboration

Getting Better At It

• Manage Your Emotions

• Manage Information

• Be Empathetic

• Manage Goals

• Manage the Problem

No, this isn’t therapy!

Conflict- Like the other elements in Interpersonal

Communication can be worked at…

By taking conflict seriously, and being aware of
what we are doing and saying during times of
conflict we can become more effective at
communicating what we really want out of our
relationships

Ch. 9- Interpersonal Relationships

• Defined as – perception shared by 2 people of an
ongoing connection that results in the
development of relational expectations and
varies in interpersonal intimacy.

4 Elements

•

Shared Perception

•

Ongoing Connection

•

Relational Expectations

• Interpersonal Intimacy

Shared Perception

• Both parties perceive the ongoing relationship

“so we’re an item right?”

Ongoing Connection

• Relationship is an ever changing process

…think of all the ways your relationships shift and
change…as the individuals involved shift and
change personally….

Relational Expectations

• Expectations set based on patterns in your
relationship

“My wife always makes the plans…”

Interpersonal Intimacy

• Degree to which relational partners mutually
accept and confirm each others sense of self

How do relationships happen?

1. Relationships of circumstance

• Our lives overlap with others in some way

-family

-co-workers

-neighbors

2. Relationships of Choice

• The relationships we select to initiate, maintain,
and even terminate

Ch 12

• Family

•

Technology

• Relationships at work

Family

• The definition of family has developed with our
ever changing culture

Who makes up YOUR family?

Improving Family Communication

• Talk about relationships and feelings

• Listen

• Support and Encourage

• Manage your conflict

…easier said than done right???

Technology

• How do you use technology these days?

-on line dating

-texting

-social networking

…and the list goes on…

Our group discussion will focus on

technology and how it impacts our

interpersonal communication

Relationships at Work

•

Upward Communication

•

Downward Communication

•

Horizontal Communication

• Outward Communication

Upward Communication

• Communication that flows from subordinates to
superiors

“How do you address your boss…what about your
boss’s boss?”

Downward Communication

• Communication that flows from superiors to
subordinates

“How does your boss address you…critique
you…compliment you?”

Horizontal Communication

• Communication between peers in the workplace

Outward Communication

• Communication that flows to those outside the
organization (like customers)