Questions:
Analyze the current system of disputing in your organization. In that system, what is working well and what isn’t? What are the costs, benefits, and consequences of the current disputing system? Who are the stakeholders in that system?
Make a list of interview questions that you would include as part of a needs assessment for an organization with which you are familiar. Whom would you interview or survey for your needs assessment? Would there be any obstacles to conducting a needs assessment in your organization? How might those be overcome?