Option #1: Business Analysis Report (Heathrow)

This Portfolio Project emphasizes assessing and integrating project requirements in relation to user needs and organizational goals. Review the PMI case study about Refurbishing Heathrow Airport Terminal 1 with an emphasis on how you would assess the problem and integrate a solution in a different way.

Project Management Institute. (2013). Changing the face at the busiest airport in the world through project management. Retrieved from http://www.pmi.org/business-solutions/~/media/PDF/Case%20Study/Heathrow_Airport_Case_Study_New.ashx (Links to an external site.)  

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Your task is to develop a 10- to 12-page report that includes the following sections and outlines your strategies for addressing the problems outlined in the Heathrow Airport Terminal 1 project.

  1. Introduction (1 page)
  2. Definition of the Business Analysis Process (1 page)- Completed
  3. Information Flow Graphic (1 page)
  4. Explanation/Description of Graphic (1 age)
  5. Define the Project (1 page)- Completed
  6. Data Collection (1 page)- Comleted
  7. Strategies/Theory used to Reach Conclusion (1 page)
  8. Justification/Explanation for Risk Analysis (1 Page)
  9. Risk Mitigation Process (1 page)
  10. Conclusion (1 page)

Components of the Project

The introduction and conclusion are probably best written last, as the content of these sections depends greatly on what you write in the body of the report. The second section, Explanation of the Business Analysis Process, is a good thing to write first. In this section you will explain your definition of the business analysis process.(Section two has been completed) You were presented with at least one other definition in the course textbook and lectures, but this is your opportunity to come up with your own definition and explain how you got there. This is also a good place to bring in references from other scholarly sources.

The third section, Project Analysis Graphic, requires you to create a graphic that represents your business analysis process. Remember that you designed a graphic in Module 1, and you are welcome to use that graphic as a starting point—or you can start from scratch. Be sure to use the feedback that you received from your instructor when designing the model for this final report. The fourth section is where you explain your thinking and include what makes your model unique compared to others. 

In Section V you will define the problem in the Heathrow Airport Terminal 1 example. As we know, without identifying what we want to change it is difficult to measure success, and so defining the problem is critical. In Section VI you will describe the data that you will need to collect to ensure your project is successful. You will need to cover not only what data you would like to have, but also how you would collect/retrieve that data. This section has been completed previous assignment.

Section VII requires you to explain which strategies and/or theories you used in formulating your solution. This is another section of the report where it would make sense to include academic references. Here, the project is defined, and collecting data for the important facets of the project are completed and explained. This taps into your ability to defend the validity and reliability of your analytical model.

The final two sections are related to risk. Here you will justify the end results of the analytical processes, addressing any significant risk encountered along the way, and provide an explanation as to how any risk would be mitigated. 

After you have written the body of the report, you can develop the introduction where you provide an overview of the sections and your findings, and a conclusion where you recap the process and describe any limitations or difficulties that you came across. 

Be sure to properly organize your writing and include an introduction, headings / subheadings for the body of your work, an analysis and recommendations (if applicable), a conclusion, and a list of references.

Your paper should be, at a minimum, 10 pages in length, include a cover page and a reference page, and conform to the CSU-Global Guide to Writing and APA (Links to an external site.). Include at least five scholarly references in addition to the course textbook. The CSU-Global Library is a good place to find these references.

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