Module 1 – Case


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Assignment Overview

Omni-Channel Supply Chain Strategies

When online purchasing expanded, multi-channel supply chains developed to support the new buying patterns. As a result, “organizational silos” were created due to separate units or departments for sales through different channels. A disconnect grew within the organization. Inefficiency and inconsistency became the norm while transparency across the chain was reduced and costs increased.

Begin with SCOR Metrics: Understand the Structure of SCOR from the Case background readings to learn about the state of omni-channel supply chains. Then move to expert or consultant publications written within the past three years. You may consider acquisition, in-house services or outsourcing, enterprise resource planning (ERP) and other technology tools that provide integration.

Case Assignment

Provide a well-balanced assessment of what is required in omni-channel supply chains according to the readings and information from at least three experts (articles, interviews, presentations, etc.). You must include five different strategies/requirements (other than reverse logistics and returns which are addressed in this module’s SLP).

NOTE: No resources should be more than three years old for this assignment because the industry is changing rapidly and the goal is to remain relevant throughout your career.

Module 1 Case Background Readings

What Kind of Visibility Into Your Supply Chain Do You Really Need, and How Do You Get It? (2019)

Inventory Policies and Information Sharing: An Efficient Frontier Approach (2019)

Solving the Out-Of-Stock Problem (Infographic) (2018)

What is SCOR? A model for improving supply chain management (2018)

9 Omni-Channel Logistics Challenges Facing Your Supply Chain (2018)

Preparing Your Business for the Digital Supply Chain (2019)

5 Challenges to Achieving High-Speed E-Commerce & Retail Supply Chains (2019)

Oracle CEO Mark Hurd on the Impact of Digital Disruption on the Supply Chain (2019)

Digital Supply Chains Carry Brands to the Future (2019)

Since you are engaging in research, be sure to cite and reference the sources in APA format. The paper should be written in the third person; this means words like “I,” “we,” and “you” are not appropriate. For more information see First vs. Third Person. The excessive use of quotes or unoriginal content will directly impact performance since it suggests lack of comprehension and indicates that a student may not have mastered the concepts.

Assignment Expectations

Use the attached APA-formatted template (LOG501 Case1) to create your submission.

Your submission will include:

  • Trident’s cover page
  • Your 5- to 6-page paper with APA citations (2 or 3 sentence introduction, body, 2 or 3 sentence conclusion)
  • The reference list page in APA format

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