Haglund Department Store Case study (Balanced Scorecard)

This case can be found in Managerial Accounting text book 17th ed by Garrison and Brewer- chap 12. It is also online and has been written about several times (although they changed some details about the case) which is why it has to be an original paper. It must contain 5 sources from Kaplan and Norton- developers of the Balanced scorecard. 5 pages plus the actual scorecard and its relationship should be at least 6 pages of material. This case has no numbers attached, so there are no equations to do, but hypothetical examples would be great.

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