Coffee Ville background details:

I’m uncertain how to layout my answer for the following question. So you can better understand the scenario, I’ve

included the case study summary.

I was thinking of discussing communication and performance management strategies. Can you explain what I will need to include in my answer, so that I can revise and restructure my answer to ensure I haven’t misinterpreted the question?

CoffeeVille background details:

CoffeeVille began as a family owned and operated business.