Business Ethics

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From what we studied together referring to Chapter 13 starting from Slide 16 the Example of Joelle & Caitlin , Dealing

conflicts requires that companies establish and communicate ethical standards to their employees. They must create decision making proc edu res

for resolving conflicts. Conflict resolution should involve an explicit set of ethical criteria for making legitimate choices . T oday, many companies are

instituting ethics programs that provide information on ethical problems managers are likely to face, in the slides we discus sed some suggestions

to resolve the conflict between them , pleas expand and elaborate more depending on what was explained in the sessions by:

1. Analyze the ethical issues involved using a predetermined set of ethical criteria. Examine moral conflicts, costs -benefits, and accountability –

responsibility issues related to the decision.

2. Choose a resolution strategy for dealing with the dilemmas and conflicts. The choices available to managers are acting on personal ethical

values and taking responsibility for consequences, compromising personal ethics with organizational and societal demands

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